Bank fees paid by customers broke
through the $10billion mark for the first
time last year, according to the latest
Reserve Bank Bulletin.
Fee income grew by 8 per cent in
2006-07, the fastest rate for five years.
Growth in bank fees had slowed in
recent years following a period from
1999-2000 to 2003-04 when they rose by
an average of more than 12 per cent a
year.
And despite the strength and
profitability of the business sector,
households represent a growing share of
bank fee income.
That share has increased from 33 per
cent in 2000 to 42 per cent in 2007.
Reserve Bank statistics show that,
although the growth in both business and
household fees has slowed in the past four
years, the growth in business fees has
been far more modest than growth from
households.
The bulletin shows the biggest component
of household bank fees is interest
on deposit accounts, although these fees
grew at a relatively slow rate of 5 per cent
in 2007.
This compares with housing loan fee
income which is up 8 per cent, personal
loans up 14 per cent and credit cards, 12
per cent.
The Reserve said the most recent rise in
credit-card fees was the result of an
increase in the number of cards and some
increase in annual fees on some cards.
Overall, it attributed the increase in
credit-card fees to greater use of cards
rather than higher unit charges.
However, a 170 per cent increase in
credit-card fee income over the past five
years was primarily the result of higher
unit fees for costs such as annual fees,
over-limit and late-payment fees and
foreign currency conversion.
The recent moderation in the rise of
bank credit-card fees was in large part
because of the spread of lower interest,
no-frills cards.
While the latest figures are likely to add
to the fee controversy, the Reserve Bank
found growth in fee income was slowing.
It said in 2007 the growth in fee income
was primarily because of greater use of
banking services rather than higher unit
charges.
However, the figures issued yesterday
do not cover the past few months, when
banks have come under increased
financial pressure as a result of the sub-
prime loan market meltdown in the
United States.
As interest rates rise, the banking
market in Australia has become even
more competitive but to what extent this
is being reflected in bank fees is not yet
known.
Chief executive of the Australian
Bankers Association David Bell told The
Canberra Times that what was driving the
increase in bank fees in 2007 was the
strong increase in economic conditions.
''If you compare household fees paid to
the increase in the number of
transactions over the past three years, it
reveals households have on average paid
6.4 per cent more compared to an 8 per
cent average increase in the number of
transactions,'' Mr Bell said.
He also said that in effect the cost per
banking transaction was falling.
Mr Bell backed a call by federal
Treasurer Wayne Swan for consumers to
shop around for the best deal they could
obtain, including bank fees.
The number of low-fee, or fee-free,
accounts has increased in the past seven
years from 7 per cent of the household
market to 30 per cent.
After discussions with the Australian
Council of Social Service last year, there
was also more information being provided
about account structures, including
fees and penalties.
He said that typically, if a customer was
entitled to a Commonwealth concession
card, then they could also obtain a low-
fee account.
He said bank margins had shrunk over
the past 15 years from an average of 4 per
cent over the cost of funds to about 2 per
cent and banks had moved to a user-pays
structure which more closely reflected the
costs of managing accounts.